Privacy notice
Your information stays private by design.
Fidelity Concierge collects only the information needed to review membership, personalize access, administer opportunities and provide Concierge service.
Information we collect
Membership applications, account identity, contact and professional profile information, preferences, event and opportunity activity, Concierge requests, security events and optional directory information.
How information is used
To verify eligibility, secure the platform, personalize member access, administer experiences and opportunities, respond to requests, measure program performance and satisfy legal or compliance obligations.
Limited visibility
Private event details, lead information, member activity and internal administrative notes are not public. Directory information appears only when a member enables directory visibility.
Communications
Members control optional email, SMS and in-app preferences. Required security and transactional notices may still be delivered. SMS requires a verified mobile number, a recorded member opt-in and an explicitly enabled delivery provider.
Retention and requests
Information is retained only as needed for program operations, security, recordkeeping and legal requirements. Members may contact Concierge to request correction, export or deletion when permitted.